Technical Author (Software)

More than 9,000 organisations use our HR and payroll suite, from regional hospitals to school districts. Annual releases gave way to two-week sprints years ago, and the platform now handles over 200 million API calls a day. We started in 1987 and have grown to about 6,500 people.

Position summary:

The Technical Author (Software) writes and maintains product documentation, API references and release notes. This role is fully remote within India. Standard office hours, Monday to Friday, with flexibility around them. Equipment is provided, including a laptop.

What you'll be doing:

• Build and maintain a style guide and templates
• Maintain docs-as-code workflows in Markdown, Git and static site generators like Docusaurus or MkDocs
• Document REST APIs from OpenAPI specs and verify examples against a test environment
• Review analytics and search queries to find gaps in the docs
• Manage content in Confluence, Zendesk Guide or MadCap Flare
• Edit documentation written by engineers for clarity and consistency
• Track documentation work in Jira alongside engineering tickets
• Coordinate localization handoffs with translation vendors

Qualifications:

• Experience with Markdown and Git-based workflows
• Familiarity with REST APIs, JSON and tools like Postman or curl
• Bachelor's degree in English, communications, a technical field or equivalent experience

What you get:

Rate: ₹10,00,000 to ₹12,00,000 per annum

• Flexible hours

Duration: 6 months. Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Purva Software.