Systems Administrator, Windows

Who we are

Our bench is in the back of a strip-mall storefront, where we image laptops and swap failed drives. TF Tech Support is a small IT shop: the owner, four technicians and a part-time office manager.

The Systems Administrator, Windows keeps our on-premises and Microsoft 365 environment patched, backed up and documented. This is a full-time remote role. We use an employer of record in Pakistan, so you get a proper employment contract, not a freelance agreement. Core hours are 9:00 AM to 1:00 PM US Eastern. Most communication happens in Slack, with short video calls when needed.

Essential duties and responsibilities

• Plan and perform after-hours maintenance windows
• Monitor backups in Veeam, Commvault or Rubrik and test restores quarterly
• Maintain Active Directory, Group Policy, DNS and DHCP
• Own Microsoft 365 and Entra ID administration, including Exchange Online and conditional access
• Handle escalations from the help desk and close them with documentation

Requirements

• 3+ years of systems administration experience
• Understanding of VLANs, DNS, DHCP and firewall basics
• Experience with VMware or Hyper-V
• Microsoft 365 administration experience

Bonus points

• Ansible or Terraform
• Experience in a regulated or audited environment

Perks and benefits

• Wellness allowance
• Flexible hours
• Monthly internet allowance
• Annual salary review
• Two weeks of paid leave at year end

Candidates must be eligible to work in Pakistan.

Start: Flexible.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at TF Tech Support.