Solutions Engineer

Large incident response engagements can involve 20 or more responders working in shifts for weeks. Annual revenue from managed services has grown every year since 1995.

The role:

This role is about half technical and half customer-facing. You need to be comfortable at a whiteboard and on a video call with a CIO. The Solutions Engineer partners with account executives from first call through technical validation and handoff to onboarding. We hire in the US through an employer of record, so this is a regular full-time job with local payroll and statutory benefits. Expect to work a schedule that overlaps with US Eastern business hours until about noon ET. We talk mostly in Slack and hop on quick calls when something needs discussing.

In this role you will:

• Build demo environments and sample integrations with REST APIs, Python or Postman.
• Explain architecture, deployment options, SSO and data security to IT and security teams.
• Relay product feedback and feature requests from prospects to product management.
• Keep opportunity notes and technical win status updated in Salesforce.
• Answer RFPs, RFIs and security questionnaires.
• Lead technical discovery calls alongside account executives.
• Run product demos tailored to each prospect's use case.

What you need:

• 3-5 years in sales engineering, solutions consulting or another technical customer-facing role.
• Ability to write basic scripts or API calls in Python, JavaScript or curl.
• Solid understanding of SaaS architecture, APIs, SSO (SAML, OIDC) and cloud hosting.
• Excellent written communication for proposals and follow-ups.

The base pay range for this position is $132,000 - $178,000/year. Actual pay depends on experience, skills and location.

What you get:

• 24 days paid time off.
• Company laptop.
• Paid parental leave.
• Performance bonus.
• Annual learning budget.

Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Cedartrack.