Service Writer

We sell about 50 cars a month, new and used combined. Our Service Writer team handles 25 to 35 repair orders a day each. This position is on site in Chula Vista.

• Listen to vehicle concerns and document them clearly for technicians.
• Call customers with inspection findings and get approval before work starts.
• Resolve complaints and follow up on customer satisfaction surveys.
• Meet monthly targets for hours sold and customer satisfaction scores.
• Arrange loaner vehicles, shuttles and rentals.

You'll need

• 1+ years of experience as a service advisor or in automotive service.
• Organized enough to juggle 25 or more open repair orders.
• Available Saturdays and some evenings.

Schedule: Saturdays 8:00 AM to 2:00 PM on a rotation.

Compensation: $20.50 - $23.00 per hour

We offer health insurance, 401(k) with 4% match, 11 paid holidays, employee discount, life insurance, vision insurance and weekly pay.

Start: Flexible.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Jefferson Auto Group LLC.