Service Writer

Our stores sell more than 100,000 new and used vehicles a year. Parts warehouses supply wholesale customers and independent repair shops across Australia. We started in 1961 and have grown to about 44,800 people. Most managers started on the sales floor or in the shop.

The role:

Our Service Writer team handles 25 to 35 repair orders a day each. This position is on site in Oklahoma City.

Essential duties and responsibilities:

• Arrange loaner vehicles, shuttles and rentals.
• Schedule appointments and manage the shop's daily workload.
• Meet monthly targets for hours sold and customer satisfaction scores.
• Explain invoices and completed work at pickup.
• Build estimates for recommended repairs and maintenance.
• Greet customers in the service drive and write up repair orders.

Minimum qualifications:

• 1+ years of experience as a service advisor or in automotive service.
• Organized enough to juggle 25 or more open repair orders.
• Available Saturdays and some evenings.
• Proficient with a DMS or shop management software.

Preferred qualifications:

• Prior technician experience.
• Tekmetric, Shopmonkey or Mitchell 1 Manager SE.

Schedule: Monday to Friday, 7:00 AM to 6:00 PM, with one weekday off

Expected salary range: $20.50 to $24.00/hr, plus bonus eligibility.

What we offer:

• Health insurance.
• 401(k) with company match.
• Three weeks of PTO to start.
• Paid parental leave.
• Life insurance.

Grovebank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Interview process: a phone call, a meeting with the hiring manager, and a final conversation with the team.

Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Grovebank.