Service Consultant, Fleet

Job summary:

This is a backfill for a team member who is relocating. Creekside Auto Group is hiring a Service Consultant, Fleet for a busy service drive in New York City. Hourly base plus commission on labor and parts. This position is on site in New York City.

In this role you will:

• Arrange loaner vehicles, shuttles and rentals.
• Explain invoices and completed work at pickup.
• Resolve complaints and follow up on customer satisfaction surveys.
• Keep customers updated on repair status and pickup times.
• Work with technicians and the parts department on parts availability.
• Greet customers in the service drive and write up repair orders.

What we're looking for:

• 2-4 years of experience as a service advisor or in automotive service.
• Valid driver's license with a clean record.
• Organized enough to juggle 25 or more open repair orders.
• Able to stand in the service drive and walk the lot for much of the day.
• Proficient with a DMS or shop management software.

Schedule: Saturdays 8:00 AM to 2:00 PM on a rotation

Perks and benefits:

Pay range: $33.50 - $36.50 per hour. Final offer will depend on experience.

• Health insurance.
• 401(k) with company match.
• 11 paid holidays.
• Short- and long-term disability.

A bit about us:

Customers shop online, book test drives and get pre-approved before they come in. Closed Sundays.

We read every application and reply within about a week.

Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Creekside Auto Group, LLC.