Senior Technical Product Manager

Who we are:

Certifications across the team include OSCP, GPEN and CISSP. Our lab is a back room full of test hardware, old routers and a rack of virtual machines. Nobody gets in trouble for clicking a test phish. You report it and move on.

The role:

The role is new and comes from growth in our client base. We need another Senior Technical Product Manager to figure out what to build next in operations, and to say no to the rest. This role is for someone who talks to customers every week and can turn what they hear into clear, prioritized work. Fully remote. You can work from anywhere in the US. Standard office hours, Monday to Friday, with flexibility around them.

Day to day:

• Query usage data with SQL to find drop-off points.
• Close the loop with sales and customer success on feature requests.
• Own and prioritize the product backlog in Jira or Linear.
• Plan quarterly roadmaps with engineering and design leads.
• Interview customers and read support tickets to understand real problems.
• Write product requirement documents and user stories with clear acceptance criteria.

What you bring:

• 6+ years of product management experience on a software product.
• Ability to prioritize with incomplete information.
• Practice running customer interviews and synthesizing findings.
• Comfortable with SQL or a self-service analytics tool.
• Strong writing, including the discipline to keep documents short.
• Understanding of how APIs, databases and web apps fit together.

Why work with us:

Salary: $181,000 to $215,000 annually

• Medical, dental and vision insurance.
• 401(k) with a 100% match up to 5%.
• 11 paid holidays.
• Home office stipend.
• Life insurance.
• Flexible schedule.
• Cell phone reimbursement.

Start: Flexible.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Ryeport Labs Inc..