Senior Technical Product Manager - Payments

Content moderation runs around the clock, with reviewers in multiple time zones and languages. Founded in 2017, we now have 250 employees.

Position summary:

We need another Senior Technical Product Manager - Payments to figure out what to build next in operations, and to say no to the rest. Our operations team has eight engineers and a designer. The PM sets direction, writes specs and checks whether what we shipped worked. Remote position. Most of the team is in Austin, but nobody is required to come in. Hours are flexible, with one short team call each morning. Good written English matters here, since most updates are written.

Responsibilities:

Define success metrics and check them after each release in Amplitude, Mixpanel or Looker. Plan quarterly roadmaps with engineering and design leads. Interview customers and read support tickets to understand real problems. Review competitor products and pricing. Make tradeoff calls on scope, timing and quality. Test prototypes with users alongside designers before engineering starts. Present roadmap and results to leadership and key customers.

What you need:

Comfortable with SQL or a self-service analytics tool. Bachelor's degree or equivalent experience. Understanding of how APIs, databases and web apps fit together. Track record of shipping features that measurably moved a metric.

Preferred qualifications:

Pragmatic Institute or similar product training. B2B SaaS or marketplace experience. Domain knowledge in payments, healthcare or logistics.

Salary range: $200,000 - $235,000 per year

Compensation and benefits:

Health insurance. 401(k) with 4% match. 11 paid holidays.

We are an equal opportunity employer and value diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Hemlockwright Apps LLC.