Senior Technical Product Manager (Payments)

About us:

Founded in 2013, the business writes the billing, metering and customer portal software that small water and electric utilities run on. Our main product is a payroll and timekeeping app for hourly workforces, sold by subscription and supported from Lubbock.

What this job is:

We're looking for a Senior Technical Product Manager (Payments) to join our team in Lubbock. Product role with a technical bent. You'll write user stories, review API designs and dig into SQL to check adoption numbers. Remote, with occasional travel to Lubbock (a few times a year).

Day to day:

• Present roadmap and results to leadership and key customers.
• Test prototypes with users alongside designers before engineering starts.
• Review competitor products and pricing.
• Query usage data with SQL to find drop-off points.
• Own and prioritize the product backlog in Jira or Linear.
• Plan quarterly roadmaps with engineering and design leads.
• Attend sprint ceremonies and unblock the team on product questions.

You might be a good fit if you:

• 7+ years of product management experience on a software product.
• Track record of shipping features that measurably moved a metric.
• Practice running customer interviews and synthesizing findings.
• Understanding of how APIs, databases and web apps fit together.
• Strong writing, including the discipline to keep documents short.
• Comfortable with SQL or a self-service analytics tool.

Bonus points:

• Background as an engineer, designer or analyst before moving into product.
• Pricing and packaging decisions.
• Pragmatic Institute or similar product training.

Why work with us:

Salary: $178,000 - $220,000 per year

• Health, dental and vision coverage starting on day one.
• 401(k) with company match.
• Paid holidays.
• Employee assistance program.
• Medical, dental and vision insurance.
• Cell phone reimbursement.

Start: Flexible.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Chiselmark Labs.