Senior Software Developer

Our bench is in the back of a strip-mall storefront, where we image laptops and swap failed drives. TF Tech Support is a small IT shop: the owner, four technicians and a part-time office manager.

The role

This is a new position created as the team has grown over the last year. This is a hands-on coding role on software used by a few hundred thousand people. Expect code review, design discussions and a fair amount of debugging. TF Tech Support is hiring for the Senior Software Developer role on our operations team. You'll write, test and ship code that runs in production every day. Our team is spread across 9 countries. Headquarters is in Philadelphia. We hire in Bangladesh through an employer of record, so this is a regular full-time job with local payroll and statutory benefits. Core hours are 9:00 AM to 1:00 PM US Eastern. We ship you a laptop and accessories before your first day.

What you'll be doing

• Contribute to postmortems and follow through on the action items
• Work with product managers and designers to scope features and cut what isn't needed
• Take part in an on-call rotation (roughly one week in six) and help resolve production incidents
• Improve the reliability of existing code instead of just adding features on top of it
• Ship small, frequent changes behind feature flags
• Write unit and integration tests and keep the CI pipeline green

You'll need

• 5-7 years of professional software development experience
• Willing to join the on-call rotation once ramped up
• Working knowledge of testing practices: unit, integration and contract tests
• Familiarity with Git, pull request workflows and CI tools like GitHub Actions, Jenkins or CircleCI

Pay and benefits

• Stock options
• Two weeks of paid leave at year end
• Public holidays observed per your country
• Annual learning budget

Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at TF Tech Support.