Senior Service Advisor (Dealership)

Finance managers work with banks and credit unions on loans, leases and service contracts. Our service department has 24 bays, an express lane for oil changes and a loaner fleet. Techs are paid flat rate, with a guarantee during training.

Independent repair shop needs a Senior Service Advisor (Dealership) who can sell honest work and keep the schedule full. On site, Phoenix.

IN THIS ROLE YOU WILL

• Resolve complaints and follow up on customer satisfaction surveys.
• Greet customers in the service drive and write up repair orders.
• Keep customers updated on repair status and pickup times.
• Build estimates for recommended repairs and maintenance.
• Meet monthly targets for hours sold and customer satisfaction scores.
• Listen to vehicle concerns and document them clearly for technicians.
• Work with technicians and the parts department on parts availability.

ABOUT YOU

• Working knowledge of vehicle systems and common repairs.
• Available Saturdays and some evenings.
• Able to stand in the service drive and walk the lot for much of the day.

Iron Range Auto Sales provides equal employment opportunities to all employees and applicants.

Job Type: Full-time

Pay: $71,000 - $81,000 annually

Benefits:

• Health insurance
• 401(k) matching
• Paid time off
• Free parking
• Disability insurance

Schedule:

• Night shift

Experience:

• Service Advisor: 3 years (Preferred)

Ability to Commute:

• Phoenix, AZ (Required)

Work Location: In person

Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Iron Range Auto Sales Inc..