Senior QA Engineer, Remote

Most work comes in through ConnectWise tickets, with a dispatch board for onsite visits. Dell, HP and Lenovo hardware is sold and supported for schools and local governments, as it has been since 2019. Tickets live in ConnectWise and everyone logs time to the quarter hour.

We are backfilling a position after an internal move. New Orleans IT's Quality Engineering team ships every two weeks. We need someone who can write automated tests and still find bugs by hand. We're hiring another Senior QA Engineer, Remote to own test automation and release quality for our web and mobile products.

Main duties

• Investigate and fix flaky tests rather than just retrying them
• Load test with JMeter, k6 or Gatling and report on response times
• Manage test data and environments with developers and DevOps
• Review user stories and acceptance criteria for gaps before sprint work begins
• Write and maintain automated UI tests with Playwright, Cypress or Selenium WebDriver
• Check accessibility basics with axe and keyboard-only testing
• Integrate test suites into GitHub Actions, Jenkins or Azure DevOps pipelines
• Verify bug fixes and sign off on releases

Requirements

• 5-7 years of software QA experience, including test automation
• Ability to write clear bug reports and test cases
• Basic SQL for checking data in test environments
• Patience and persistence when chasing intermittent issues
• Working knowledge of CI pipelines and Git
• Familiarity with REST APIs, JSON and tools like Postman

Pay and benefits

Compensation: $133,000 to $163,000/year

• Health, dental and vision coverage starting on day one
• 401(k) with company match
• Three weeks of PTO to start
• Flexible schedule
• Employee assistance program
• Vision insurance

Agencies: please do not contact us about this role.

Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at New Orleans IT.