Senior Insight Analyst

Our claims organisation handles more than 400,000 claims a year, including catastrophe response after hurricanes and hail.

Position summary:

Torchway Benefits is hiring for the Senior Insight Analyst role to answer business questions with data and turn the answers into reports people actually use. Our headquarters is in Salt Lake City, and about a third of the team works remotely from other countries. We hire in India through an employer of record, so this is a regular full-time job with local payroll and statutory benefits. You will need at least 4 hours of overlap with US Central time.

Essential duties and responsibilities:

• Automate recurring Excel reports with Power Query, Python or scheduled SQL
• Track sales, inventory or service levels against targets and flag misses early
• Investigate data quality issues and work with data engineering to fix them at the source
• Define metric logic with stakeholders and document it
• Analyse trends, cohorts and funnel drop-off and summarise findings in plain language
• Present results to managers and answer follow-up questions
• Build and maintain dashboards in Tableau, Power BI or Looker
• Field ad hoc requests through a ticket queue and prioritise them with your manager

Qualifications:

• 5+ years of experience in a data or reporting analyst role
• Bachelor's degree in statistics, economics, business, math or a related field
• Clear written and verbal communication with non-technical stakeholders
• Advanced Excel: pivot tables, XLOOKUP, Power Query
• Basic statistics: averages vs. medians, distributions, significance

Nice to have:

• Python (pandas) or R for analysis
• Industry background in retail, healthcare or logistics
• Dbt or Snowflake
• Tableau Desktop Specialist or Microsoft PL-300 certification

Salary range: ₹26-31 LPA

What we offer:

• Paid parental leave
• Monthly internet allowance
• Performance bonus
• Flexible hours

Please submit your CV in English.

Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Torchway Benefits.