Senior Insight Analyst

Who we are:

Clients range from single-location retailers to franchise groups with hundreds of stores, all running our point-of-sale and loyalty software. The product is a mobile app plus a React web dashboard, with a Python and PostgreSQL backend on AWS. Most engineers work remotely and come into the office one week a quarter for planning.

What this job is:

Spillway Software is looking for a Senior Insight Analyst to join a small, steady team. Analyst role with a mix of recurring reporting and project work. Most of your day will be in SQL, Excel and Power BI or Tableau. Remote within Switzerland. The team meets in Zürich once a quarter, travel covered. Monday to Friday, regular working hours, flexible start and finish. You get a company laptop and a headset before you start.

What you'll do:

• Automate recurring Excel reports with Power Query, Python or scheduled SQL
• Analyse trends, cohorts and funnel drop-off and summarise findings in plain language
• Field ad hoc requests through a ticket queue and prioritise them with your manager
• Clean and reconcile data from CRM, ERP and spreadsheet sources
• Create forecasts and simple models in Excel or Google Sheets

Requirements:

• 6+ years of experience in a data or reporting analyst role
• Able to juggle several requests and say when a deadline isn't realistic
• Clear written and verbal communication with non-technical stakeholders
• Advanced Excel: pivot tables, XLOOKUP, Power Query
• Strong SQL (joins, CTEs, aggregations, window functions)
• Basic statistics: averages vs. medians, distributions, significance

Also helpful:

• Dbt or Snowflake
• Google Analytics 4 or Adobe Analytics

Compensation and benefits:

• Company pension scheme
• Holiday pay
• JobRad bike leasing

Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Spillway Software AG.