Senior Insight Analyst (Operations)

Who we are

We serve more than two million consumer, small business and commercial clients. Branch hours are 9 to 5 weekdays and 9 to noon Saturdays, with Saturdays on a rotation.

We're looking for a Senior Insight Analyst (Operations) to join our team in Nairobi. This role supports operations and finance managers with weekly reporting, ad hoc analysis and KPI tracking. Hybrid, with three days a week in our Nairobi office.

In this role you will

• Write SQL queries against the data warehouse to pull and join data for analysis
• Automate recurring Excel reports with Power Query, Python or scheduled SQL
• Clean and reconcile data from CRM, ERP and spreadsheet sources
• Analyse trends, cohorts and funnel drop-off and summarise findings in plain language

Required qualifications

• 7+ years of experience in a data or reporting analyst role
• Experience with at least one BI tool such as Tableau, Power BI or Looker
• Basic statistics: averages vs. medians, distributions, significance
• Advanced Excel: pivot tables, XLOOKUP, Power Query

Benefits

KES 110,000 - KES 125,000 per month

• Medical cover
• Pension contribution
• Annual leave
• Life cover
• Hybrid working

Shortlisted candidates will hear from us within two weeks.

Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Taifa Bank.