Senior Data Analyst

Enterprise clients outsource service desk, end-user support and data center operations to us under multi-year contracts.

Job summary

Looking for a Senior Data Analyst who wants to stay somewhere for a while. Analyst role with a mix of recurring reporting and project work. Most of your day will be in SQL, Excel and Power BI or Tableau. Fully remote. You can work from anywhere in the US. Flexible schedule. We have one team call a day, usually in the morning. Clear written English is a must, as the team works across time zones.

What you'll be doing

• Field ad hoc requests through a ticket queue and prioritize them with your manager.
• Prepare weekly and monthly KPI reports for department leads.
• Analyze trends, cohorts and funnel drop-off and summarize findings in plain language.
• Support A/B test readouts with basic statistical checks.
• Build and maintain dashboards in Tableau, Power BI or Looker.
• Investigate data quality issues and work with data engineering to fix them at the source.

What you need

• 6+ years of experience in a data or reporting analyst role.
• Habit of checking your own numbers before anyone else sees them.
• Advanced Excel: pivot tables, XLOOKUP, Power Query.
• Basic statistics: averages vs. medians, distributions, significance.

Preferred

• Salesforce or NetSuite reporting.
• Python (pandas) or R for analysis.
• Industry background in retail, healthcare or logistics.
• Dbt or Snowflake.

Compensation: $114,000 - $146,000/year

Pay and benefits

• Medical, dental and vision insurance.
• 401(k) with a 100% match up to 5%.
• Paid sick leave.
• Employee discount.
• Referral program.
• 12 weeks of paid parental leave.

We are an equal opportunity employer and value diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Please include a short note on why this role interests you.

Start: Within 30 days.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Stonepeak IT.