Senior Data Analyst, Product

About us

Founded in 2013, the business writes the billing, metering and customer portal software that small water and electric utilities run on. Our main product is a payroll and timekeeping app for hourly workforces, sold by subscription and supported from Chicago.

Wright Software is hiring for the Senior Data Analyst, Product role to answer business questions with data and turn the answers into reports people actually use. Remote, open to candidates across the US. Normal business hours, Monday to Friday, with some flexibility.

Essential duties and responsibilities

• Field ad hoc requests through a ticket queue and prioritize them with your manager
• Present results to managers and answer follow-up questions
• Analyze trends, cohorts and funnel drop-off and summarize findings in plain language
• Clean and reconcile data from CRM, ERP and spreadsheet sources
• Define metric logic with stakeholders and document it
• Automate recurring Excel reports with Power Query, Python or scheduled SQL
• Track sales, inventory or service levels against targets and flag misses early
• Support A/B test readouts with basic statistical checks

Requirements

• 6+ years of experience in a data or reporting analyst role
• Able to juggle several requests and say when a deadline isn't realistic
• Experience with at least one BI tool such as Tableau, Power BI or Looker
• Habit of checking your own numbers before anyone else sees them
• Clear written and verbal communication with non-technical stakeholders
• Advanced Excel: pivot tables, XLOOKUP, Power Query

Pay and benefits

The salary range for this role is $52.50 - $58.50 per hour. This range reflects base salary only.

• $1,000 home office setup budget

Duration: 12 months. Start: Flexible.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Wright Software LLC.