Senior Data Analyst - Operations - Remote

About us:

Finchbridge builds scheduling and dispatch software for field service companies, from two-truck plumbing outfits to regional HVAC contractors. Founded in 2020, the business writes the billing, metering and customer portal software that small water and electric utilities run on. We keep recurring meetings to Tuesdays and Thursdays where we can.

The role:

Finchbridge is hiring for the Senior Data Analyst - Operations - Remote role to answer business questions with data and turn the answers into reports people actually use.

What you'll work on:

• Define metric logic with stakeholders and document it.
• Track sales, inventory or service levels against targets and flag misses early.
• Create forecasts and simple models in Excel or Google Sheets.
• Analyze trends, cohorts and funnel drop-off and summarize findings in plain language.
• Automate recurring Excel reports with Power Query, Python or scheduled SQL.
• Present results to managers and answer follow-up questions.

What you bring:

• 5+ years of experience in a data or reporting analyst role.
• Basic statistics: averages vs. medians, distributions, significance.
• Habit of checking your own numbers before anyone else sees them.
• Clear written and verbal communication with non-technical stakeholders.
• Advanced Excel: pivot tables, XLOOKUP, Power Query.

Preferred qualifications:

• Industry background in retail, healthcare or logistics.
• Google Analytics 4 or Adobe Analytics.

Pay and benefits:

Pay: $87,000 - $120,000/year

• Extended health and dental benefits.
• RRSP matching.
• Paid vacation.
• Life insurance.
• Stock options.

Start: Flexible.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Finchbridge Inc..