Senior Cloud Engineer

Public sector agencies, utilities and large health systems licence our asset management platform under multi-year contracts. We run one of the larger SaaS platforms for commercial insurance carriers, processing millions of policy transactions a year. Founded in 2008, we now have 230 employees.

Overview:

The operations team manages landing zones, networking and identity for every application team in the company. Heatherward Labs needs another Senior Cloud Engineer to design, build and support our AWS and Azure environments. We are headquartered in Youngstown and have been hiring remotely since 2020. We engage team members in Pakistan as full-time contractors. Most of our contractors have been with us for more than two years. Expect to work a schedule that overlaps with US Eastern business hours until about noon ET.

Main duties:

• Analyse monthly cloud bills and recommend Savings Plans, reservations or rightsizing
• Respond to infrastructure tickets and escalations within agreed SLAs
• Keep architecture diagrams and runbooks current
• Set up monitoring with CloudWatch, Azure Monitor or Datadog
• Build and maintain AWS accounts or Azure subscriptions using a landing zone approach (Control Tower, Azure Landing Zones)
• Apply security controls and fix findings from AWS Security Hub, Defender for Cloud or Wiz
• Manage IAM roles, policies and Azure RBAC with least-privilege access

Minimum qualifications:

• 7+ years of hands-on cloud infrastructure experience
• Ability to explain cloud costs and tradeoffs to non-technical managers
• Infrastructure as code using Terraform, Bicep or CloudFormation
• Familiarity with CIS benchmarks, NIST or similar security frameworks
• Windows and Linux server administration experience
• Strong knowledge of AWS or Azure core services (compute, storage, networking, IAM)

Benefits:

• Paid time off
• Paid in USD
• Company laptop
• Annual rate review

Let us know your current notice period and salary expectations.

Duration: 12 months. Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Heatherward Labs.