Product Manager

Overview

Our team is growing and we are hiring a Product Manager. This role is for someone who talks to customers every week and can turn what they hear into clear, prioritized work. Product role with a technical bent. You'll write user stories, review API designs and dig into SQL to check adoption numbers. Remote within the US. The team meets in Chicago once a quarter, travel covered. We use Slack, Notion and Google Meet. Cameras on for team calls.

Job duties

Present roadmap and results to leadership and key customers. Make tradeoff calls on scope, timing and quality. Manage beta programs and collect structured feedback. Close the loop with sales and customer success on feature requests. Attend sprint ceremonies and unblock the team on product questions. Write product requirement documents and user stories with clear acceptance criteria. Query usage data with SQL to find drop-off points. Own and prioritize the product backlog in Jira or Linear.

Requirements

2+ years of product management experience on a software product. Practice running customer interviews and synthesizing findings. Bachelor's degree or equivalent experience.

Pluses

Experimentation tools like Optimizely or Statsig. Pragmatic Institute or similar product training.

What we offer

$159,000 - $187,000/year

Medical, dental and vision insurance. 401(k) with 4% match. Paid holidays. Equity. $1,000 home office setup budget.

A bit about us

Founded in 2013, the business writes the billing, metering and customer portal software that small water and electric utilities run on. Our main product is a payroll and timekeeping app for hourly workforces, sold by subscription and supported from Chicago.

Interview process: a phone call, a meeting with the hiring manager, and a final conversation with the team.

Start: Within 30 days.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Wright Software LLC.