Product Manager

Traffic during holiday peaks can reach ten times normal levels, and the platform is built for it. Our engineering, trust and safety, and customer support teams work across offices in Los Angeles and several other countries. Core hours are 10 to 3, and the rest of the day is flexible.

The position

Ravenworth Labs is looking for a Product Manager to join a small, steady team. This role is for someone who talks to customers every week and can turn what they hear into clear, prioritized work. We are headquartered in Los Angeles and have been hiring remotely since 2020. You will join as an independent contractor on a long-term agreement. Payment is monthly in USD. You will need at least 3 hours of overlap with US Pacific time.

Key responsibilities

• Manage beta programs and collect structured feedback.
• Query usage data with SQL to find drop-off points.
• Close the loop with sales and customer success on feature requests.
• Coordinate launches with marketing, sales enablement and support.
• Test prototypes with users alongside designers before engineering starts.
• Make tradeoff calls on scope, timing and quality.
• Write product requirement documents and user stories with clear acceptance criteria.
• Review competitor products and pricing.

Required qualifications

• 2+ years of product management experience on a software product.
• Track record of shipping features that measurably moved a metric.
• Strong writing, including the discipline to keep documents short.
• Ability to prioritise with incomplete information.
• Experience writing specs and user stories for engineering teams.
• Understanding of how APIs, databases and web apps fit together.

Nice to have

• Pragmatic Institute or similar product training.
• Domain knowledge in payments, healthcare or logistics.

Compensation: $2,800 to $3,400/month

Perks and benefits

• Flexible hours.
• Paid time off.
• Company laptop.

Please submit your CV in English.

Candidates must be eligible to work in India.

Duration: 12 months. Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Ravenworth Labs.