Product Manager (Platform)

About the role:

We need another Product Manager (Platform) to figure out what to build next in Payments, and to say no to the rest.

What you'll be doing:

• Test prototypes with users alongside designers before engineering starts.
• Present roadmap and results to leadership and key customers.
• Manage beta programs and collect structured feedback.
• Query usage data with SQL to find drop-off points.
• Interview customers and read support tickets to understand real problems.
• Close the loop with sales and customer success on feature requests.
• Review competitor products and pricing.
• Make tradeoff calls on scope, timing and quality.

Requirements:

• 2-4 years of product management experience on a software product.
• Practice running customer interviews and synthesizing findings.
• Strong writing, including the discipline to keep documents short.
• Experience writing specs and user stories for engineering teams.

Pluses:

• Pragmatic Institute or similar product training.
• B2B SaaS or marketplace experience.

What you get:

• Private health insurance.
• Flexible start and finish times.
• Meal vouchers.
• Stock options.
• Training budget.

A bit about us:

Ironside is a 4-person software shop in Porto. The founders still answer support tickets. Small accounting firms in Porto use our engagement letter and e-signature tool, and most heard about us from a colleague.

Relocation support is available for the right candidate.

Please submit your CV in English.

Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Ironside Unipessoal Lda..