Product Manager (Payments)

Company overview

Annual releases gave way to two-week sprints years ago, and the platform now handles over 200 million API calls a day.

The role

This is a new position created as the team has grown over the last year. The Product Manager (Payments) owns the roadmap for one product area and works daily with engineering, design and customers. Our Payments team has eight engineers and a designer. The PM sets direction, writes specs and checks whether what we shipped worked. Remote position. Most of the team is in Chicago, but nobody is required to come in. Weekday working hours, with room to shift your day when needed.

In this role you will

• Manage beta programs and collect structured feedback.
• Attend sprint ceremonies and unblock the team on product questions.
• Close the loop with sales and customer success on feature requests.
• Coordinate launches with marketing, sales enablement and support.
• Plan quarterly roadmaps with engineering and design leads.
• Interview customers and read support tickets to understand real problems.
• Query usage data with SQL to find drop-off points.

Qualifications

• 3+ years of product management experience on a software product.
• Comfortable with SQL or a self-service analytics tool.
• Strong writing, including the discipline to keep documents short.

Compensation and benefits

Expected salary range: $154,000 - $183,000 a year, plus bonus eligibility.

• Health savings account (HSA) with employer contribution.
• 401(k) with company match.
• 11 paid holidays.
• Referral program.
• 401(k) with a 100% match up to 5%.
• Employee discount.

EOE. We participate in E-Verify.

We read every application and reply within about a week.

Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Keelward Corp..