Product Manager

Public sector agencies, utilities and large health systems license our asset management platform under multi-year contracts. Headquartered in Chapel Hill since 2000, the company now sells in 40 countries and supports customers in 11 languages. Founded in 2000, we now have 370 employees.

The position

Product role with a technical bent. You'll write user stories, review API designs and dig into SQL to check adoption numbers. The Product Manager owns the roadmap for one product area and works daily with engineering, design and customers. Fully remote. You can work from anywhere in the US. Weekday working hours, with room to shift your day when needed.

What you'll be doing

• Attend sprint ceremonies and unblock the team on product questions
• Test prototypes with users alongside designers before engineering starts
• Manage beta programs and collect structured feedback
• Plan quarterly roadmaps with engineering and design leads
• Interview customers and read support tickets to understand real problems
• Make tradeoff calls on scope, timing and quality

Qualifications

• 2-4 years of product management experience on a software product
• Ability to prioritize with incomplete information
• Track record of shipping features that measurably moved a metric
• Experience writing specs and user stories for engineering teams
• Comfortable with SQL or a self-service analytics tool
• Practice running customer interviews and synthesizing findings
• Bachelor's degree or equivalent experience

Preferred

• Experimentation tools like Optimizely or Statsig
• B2B SaaS or marketplace experience
• Domain knowledge in payments, healthcare or logistics
• Pragmatic Institute or similar product training

$151,000 to $174,000 per year

What you get

• Health savings account (HSA) with employer contribution
• 401(k) with a 100% match up to 5%
• Paid parental leave

Chen Systems is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

We are unable to sponsor visas for this position.

Start: Flexible.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Chen Systems.