Product Manager - Billing

Incident response is a big part of the work: ransomware recovery, business email compromise and forensic investigations. Identity and access management projects, mostly Okta and Entra ID rollouts, have been part of the business since 2004. Training budget covers one SANS course or equivalent per year.

We need another Product Manager - Billing to figure out what to build next in Customer Experience, and to say no to the rest. This role is remote. You need a reliable internet connection and somewhere quiet to work.

Job duties:

• Test prototypes with users alongside designers before engineering starts
• Review competitor products and pricing
• Manage beta programs and collect structured feedback
• Define success metrics and check them after each release in Amplitude, Mixpanel or Looker
• Write product requirement documents and user stories with clear acceptance criteria

About you:

• 2+ years of product management experience on a software product
• Practice running customer interviews and synthesizing findings
• Bachelor's degree or equivalent experience

What you get:

Salary range: $120,000 - $157,000 annually

• Extended health and dental benefits
• Group RRSP with employer matching
• Paid vacation

Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Thornpoint Threat Labs.