Product Manager (Billing)

About us

Clients range from single-location retailers to franchise groups with hundreds of stores, all running our point-of-sale and loyalty software.

The role

Summit Labs has an opening for a Product Manager (Billing). This role is for someone who talks to customers every week and can turn what they hear into clear, prioritized work. Hybrid. You will need to be in Los Angeles at least two days per week.

What you'll do

• Own and prioritize the product backlog in Jira or Linear
• Present roadmap and results to leadership and key customers
• Define success metrics and check them after each release in Amplitude, Mixpanel or Looker
• Query usage data with SQL to find drop-off points
• Interview customers and read support tickets to understand real problems
• Make tradeoff calls on scope, timing and quality
• Coordinate launches with marketing, sales enablement and support

You have

• 2-4 years of product management experience on a software product
• Strong writing, including the discipline to keep documents short
• Practice running customer interviews and synthesizing findings
• Bachelor's degree or equivalent experience
• Understanding of how APIs, databases and web apps fit together
• Experience writing specs and user stories for engineering teams

Why work with us

Compensation: $158,000 - $215,000 per year

• Health, dental and vision coverage starting on day one
• 401(k) with a 100% match up to 5%
• Paid time off
• Employee assistance program
• Stock options
• Life insurance
• Health insurance

Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Summit Labs.