Product Manager (Billing)

Who we are:

Advertising, subscriptions and transaction fees each bring in a significant share of revenue. Traffic during holiday peaks can reach ten times normal levels, and the platform is built for it.

We have an immediate opening for a Product Manager (Billing) in New Delhi. Our Customer Experience team has eight engineers and a designer. The PM sets direction, writes specs and checks whether what we shipped worked. Hybrid, with three days a week in our New Delhi office.

Responsibilities:

• Present roadmap and results to leadership and key customers.
• Interview customers and read support tickets to understand real problems.
• Query usage data with SQL to find drop-off points.
• Test prototypes with users alongside designers before engineering starts.
• Write product requirement documents and user stories with clear acceptance criteria.
• Make tradeoff calls on scope, timing and quality.

Minimum qualifications:

• 2-4 years of product management experience on a software product.
• Understanding of how APIs, databases and web apps fit together.
• Experience writing specs and user stories for engineering teams.
• Practice running customer interviews and synthesizing findings.

Desirable:

• Domain knowledge in payments, healthcare or logistics.

Perks and benefits:

• Health insurance for you and your family.
• Provident fund.
• Paid leave.

Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Cliffcast Apps.