Night Auditor

About Croft Hospitality:

We manage select-service and extended-stay hotels for owners. Housekeeping, front desk and maintenance staff cover the property around the clock. Shifts cover 24 hours, including overnights.

The position:

Our Night Auditor is the first person guests see, so we care about warmth, speed and getting the details right. The work is on site and cannot be done remotely.

Main duties:

• Check guests in and out and assign rooms in Opera, Mews or a similar PMS
• Take and change reservations by phone, email and walk-in
• Answer guest questions about the hotel, parking and local restaurants
• Route calls from the switchboard and take messages
• Coordinate with housekeeping on room status and early check-ins
• Handle cash, credit cards and deposits and balance the drawer each shift
• Process late check-outs, room moves and billing adjustments

Minimum qualifications:

• 5+ years of hotel front desk or customer service experience
• Able to stand for most of an 8-hour shift
• Basic math for cash handling and balancing

Schedule: Weekends and holidays on a rotation

Perks and benefits:

$18.50 - $21.50 per hour

• Health, dental and vision coverage starting on day one
• 401(k) with 4% match
• Paid time off
• Free parking

We are an equal opportunity employer and value diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Croft Hospitality.