Network Support Engineer

Hollowell IT provides managed IT for offices of 10 to 200 users: help desk, patching, backups, Microsoft 365 and firewall management. We install and support network cabling, Wi-Fi, servers and VoIP phone systems for businesses across Delhi. Founded in 2019, we now have 180 employees. After-hours on-call comes around every fourth week.

Our team is growing and we are hiring a Network Support Engineer. The Network team owns everything from core switching to branch firewalls. You'll split time between projects and escalated tickets. We want someone who documents changes before making them and can read a packet capture when things go wrong. You can work from home anywhere in India. We have no office requirement. A stable internet connection and a backup power option are required.

What you'll be doing:

• Run packet captures in Wireshark to diagnose latency and drops.
• Set up 802.1X and NAC with Cisco ISE or Aruba ClearPass.
• Configure and maintain Cisco Catalyst and Nexus switches, ISR routers and Meraki devices.
• Coordinate with carriers on circuit installs and outages.
• Automate config backups and changes with Python, Netmiko or Ansible.
• Monitor the network with SolarWinds NPM, PRTG or LogicMonitor.

What we're looking for:

• 3+ years of enterprise network engineering experience.
• Valid driver's licence for travel to company sites.
• Hands-on firewall administration experience.
• Experience with site-to-site and remote access VPNs.
• Understanding of DNS, DHCP, QoS and load balancing.

Preferred:

• PCNSE, NSE 4 or CCNP Security certification.
• Cloud networking in AWS or Azure (Transit Gateway, Virtual WAN)

What we offer:

Compensation: ₹12,00,000 - ₹15,50,000 per year

• Health insurance for you and your family.
• Provident fund.
• Paid leave.
• Gratuity.
• Flexible hours.

We will only contact shortlisted applicants.

Please submit your CV in English.

Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Hollowell IT.