Network Engineer

The company

Our technicians handle onsite and remote support for medical offices, accounting firms and manufacturers on fixed monthly contracts. Tickets live in ConnectWise and everyone logs time to the quarter hour.

About the role

We are adding a Network Engineer to our operations team. The operations team owns everything from core switching to branch firewalls. You'll split time between projects and escalated tickets. We want someone who documents changes before making them and can read a packet capture when things go wrong. We are headquartered in Cologne and have been hiring remotely since 2020. This is a full-time remote role. We use an employer of record in India, so you get a proper employment contract, not a freelance agreement. Core hours are 10:00 to 15:00 CET. We ship you a laptop and accessories before your first day.

Essential duties and responsibilities

• Monitor the network with SolarWinds NPM, PRTG or LogicMonitor.
• Upgrade firmware and IOS versions during maintenance windows.
• Configure and maintain Cisco Catalyst and Nexus switches, ISR routers and Meraki devices.
• Run packet captures in Wireshark to diagnose latency and drops.
• Manage Palo Alto, Fortinet or Cisco Firepower firewalls, including rules, NAT and VPN tunnels.

Minimum qualifications

• 3+ years of enterprise network engineering experience.
• Strong knowledge of TCP/IP, subnetting, VLANs, STP and routing protocols.
• Comfortable on the CLI in Cisco IOS, NX-OS or Junos.

Nice to have

• Network automation with Python or Ansible.
• Voice networks and QoS for VoIP.
• F5 BIG-IP load balancers.

Compensation and benefits

• 20 days paid time off.
• Public holidays observed per your country.
• Wellness allowance.
• Health insurance through our employer-of-record partner.
• Annual salary review.

The posting will close once we have a strong shortlist.

Start: Within 30 days.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at West Computer Services GmbH.