MI Analyst

Who we are

Help desk calls are answered from 7 a.m. to 7 p.m., with an on-call tech covering nights and weekends. From the London office, we cover clients within about a two-hour drive and support remote sites through RMM tools. Founded in 2017, we now have 90 employees.

Role overview

We are creating this position because the workload has grown. LND IT is hiring for the MI Analyst role to answer business questions with data and turn the answers into reports people actually use. Remote position. Most of the team is in London, but nobody is required to come in. Flexible hours with a daily team call in the morning. Please make sure you have a quiet place to work and a solid internet connection.

What you'll be doing

• Create forecasts and simple models in Excel or Google Sheets
• Track sales, inventory or service levels against targets and flag misses early
• Clean and reconcile data from CRM, ERP and spreadsheet sources
• Define metric logic with stakeholders and document it
• Present results to managers and answer follow-up questions
• Prepare weekly and monthly KPI reports for department leads
• Analyse trends, cohorts and funnel drop-off and summarise findings in plain language
• Build and maintain dashboards in Tableau, Power BI or Looker

Skills and experience

• 3-5 years of experience in a data or reporting analyst role
• Bachelor's degree in statistics, economics, business, math or a related field
• Strong SQL (joins, CTEs, aggregations, window functions)

Desirable

• Industry background in retail, healthcare or logistics
• Google Analytics 4 or Adobe Analytics
• Dbt or Snowflake

What we offer

• Company pension
• 33 days holiday including bank holidays
• Flexible working hours
• Professional qualifications paid for
• Home working allowance
• Share options
• Annual bonus

We are a Disability Confident employer.

This role is subject to a basic DBS check.

Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at LND IT.