Lead Solutions Engineer

About us:

Clients range from single-location retailers to franchise groups with hundreds of stores, all running our point-of-sale and loyalty software. The product is a mobile app plus a React web dashboard, with a Python and PostgreSQL backend on AWS. Code review is required on every pull request, and nobody merges their own changes.

The role:

Looking for a Lead Solutions Engineer who wants to stay somewhere for a while. This role is about half technical and half customer-facing. You need to be comfortable at a whiteboard and on a video call with a CIO. This is a hybrid role. Most of the team is in the Basel office Tuesday to Thursday.

What you'll do:

• Run product demos tailored to each prospect's use case.
• Travel to customer sites for workshops and executive briefings.
• Train account executives on product updates and competitive positioning.
• Keep opportunity notes and technical win status updated in Salesforce.
• Relay product feedback and feature requests from prospects to product management.
• Scope and manage proofs of concept with written success criteria.
• Explain architecture, deployment options, SSO and data security to IT and security teams.

What we're looking for:

• 7+ years in sales engineering, solutions consulting or another technical customer-facing role.
• Solid understanding of SaaS architecture, APIs, SSO (SAML, OIDC) and cloud hosting.
• Bachelor's degree in a technical field or equivalent experience.
• Excellent written communication for proposals and follow-ups.
• Ability to write basic scripts or API calls in Python, JavaScript or curl.
• Strong presentation and demo skills.

Why work with us:

Salary range: CHF 172,000 - CHF 200,000/year

• Company pension scheme.
• 30 days of annual leave.
• Flexible working hours.
• Christmas bonus.
• Holiday pay.
• Learning budget.

Please submit your CV in English.

Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at GKF Digital GmbH.