Lead Service Advisor (Collision)

Fleet and commercial sales cover work trucks, cargo vans and upfits for contractors and municipalities. New York City Auto Sales is a new and used car dealership with sales, service, parts and a collision center. We are replacing a colleague who is moving away.

This Lead Service Advisor (Collision) writes up customers, explains repairs in plain English and keeps them updated until pickup. The work is on site and cannot be done remotely.

What you'll be doing

Keep customers updated on repair status and pickup times. Greet customers in the service drive and write up repair orders. Process payments and close repair orders in the DMS (CDK, Reynolds or Tekmetric). Work with technicians and the parts department on parts availability.

You'll need

5+ years of experience as a service advisor or in automotive service. Comfortable recommending repairs and talking about price. Able to stand in the service drive and walk the lot for much of the day.

Job Type: Full-time

Pay: $38.50 - $45.00 per hour

Expected hours: 38 - 45 per week

Benefits:

• Dental insurance
• 401(k) matching
• Paid time off
• Overtime pay
• Disability insurance

Schedule:

• Night shift
• 12 hour shift

Experience:

• Service Advisor: 4 years (Preferred)

Ability to Commute:

• New York City, NY (Preferred)

Work Location: In person

Start: Within 30 days.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at New York City Auto Sales.