Lead Product Designer

Our engineering group is split into roughly 60 product teams, each owning its services end to end, with on-call shared across time zones. We started in 2004 and have grown to about 540 people. Most engineers work remotely and come into the office one week a quarter for planning.

Role overview:

Our Karachi team is growing and we are hiring a Lead Product Designer. This role owns design for a set of customer workflows that are currently confusing and slow. We want them simpler. We're looking for a designer who shows their process, takes critique well and knows when a design is good enough to ship.

Day to day:

• Review implemented UI with engineers and file polish tickets.
• Partner with content design on microcopy and error messages.
• Run usability tests with customers, moderated or through Maze or UserTesting.
• Map current workflows and pain points using research and support data.
• Sketch several directions early instead of polishing the first idea.
• Present work in design critiques and respond to feedback.
• Apply accessibility standards for colour contrast, focus order and touch targets.
• Check analytics after launch to see how designs perform.

Minimum qualifications:

• Portfolio showing process, not just final screens.
• Expert in Figma, including auto layout, components and variants.
• Ability to explain design decisions to non-designers.
• Comfort running basic user research and usability tests.

Preferred qualifications:

• Time on a design system team.
• Dovetail or another research repository.
• Basic HTML and CSS.

Perks and benefits:

• Medical insurance.
• Provident fund.
• Paid leave.
• Life insurance.
• Two bonuses a year.
• Fuel allowance.

Start: Flexible.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Mehran Data.