Junior Product Manager

Public sector agencies, utilities and large health systems licence our asset management platform under multi-year contracts. More than 9,000 organisations use our HR and payroll suite, from regional hospitals to school districts. Laptops are MacBook Pros, and you pick your own editor.

Position summary

Product role with a technical bent. You'll write user stories, review API designs and dig into SQL to check adoption numbers. We need another Junior Product Manager to figure out what to build next in Customer Experience, and to say no to the rest. We are headquartered in Brisbane and have been hiring remotely since 2020. Contract role, full-time hours, paid in USD at the end of each month. Core hours overlap with Sydney business hours until mid-afternoon. A stable internet connection and a backup power option are required.

Essential duties and responsibilities

• Manage beta programs and collect structured feedback
• Interview customers and read support tickets to understand real problems
• Own and prioritise the product backlog in Jira or Linear
• Review competitor products and pricing
• Define success metrics and check them after each release in Amplitude, Mixpanel or Looker
• Make tradeoff calls on scope, timing and quality
• Write product requirement documents and user stories with clear acceptance criteria
• Test prototypes with users alongside designers before engineering starts

Minimum qualifications

• 0-2 years of product management experience on a software product
• Track record of shipping features that measurably moved a metric
• Comfortable with SQL or a self-service analytics tool
• Bachelor's degree or equivalent experience
• Understanding of how APIs, databases and web apps fit together
• Strong writing, including the discipline to keep documents short
• Experience writing specs and user stories for engineering teams

Preferred qualifications

• Domain knowledge in payments, healthcare or logistics
• B2B SaaS or marketplace experience
• Experimentation tools like Optimizely or Statsig

Benefits

• Paid time off
• Monthly payments via wire transfer or Wise

We will only contact shortlisted applicants.

This posting may close early if we receive enough applications.

Duration: 3 months. Start: Flexible.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Tillwork Pty Ltd.