Junior Product Manager

We run one of the larger SaaS platforms for commercial insurance carriers, processing millions of policy transactions a year. Karachi Software employs 480 people across engineering hubs in Karachi and three other locations, building ERP software for mid-market manufacturers.

ROLE OVERVIEW:

We are creating this position because the workload has grown. This role is for someone who talks to customers every week and can turn what they hear into clear, prioritized work. Remote within Pakistan. The team meets in Karachi once a quarter, travel covered. We use Slack, Notion and Google Meet. Cameras on for team calls.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Write product requirement documents and user stories with clear acceptance criteria
• Query usage data with SQL to find drop-off points
• Review competitor products and pricing
• Close the loop with sales and customer success on feature requests
• Plan quarterly roadmaps with engineering and design leads
• Interview customers and read support tickets to understand real problems

QUALIFICATIONS:

• 0-2 years of product management experience on a software product
• Experience writing specs and user stories for engineering teams
• Bachelor's degree or equivalent experience
• Practice running customer interviews and synthesizing findings
• Track record of shipping features that measurably moved a metric

PREFERRED:

• Domain knowledge in payments, healthcare or logistics
• B2B SaaS or marketplace experience
• Experimentation tools like Optimizely or Statsig

WHAT WE OFFER:

• Medical insurance
• Provident fund
• Paid leave
• Life insurance
• Two bonuses a year
• Fuel allowance

We are reviewing applications as they arrive, so apply early.

Start: Flexible.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Karachi Software (Pvt.) Ltd..