Insight Analyst

Certifications include ISO 27001 and SOC 2 Type II, and we hold partner status with Microsoft, Cisco and VMware. Across Texas, the company runs 14 branch offices and a central depot for hardware staging and imaging. Tickets live in ConnectWise and everyone logs time to the quarter hour.

The role

Woolspring is looking for an Insight Analyst to join a small, steady team. You'll own a set of dashboards and the data behind them, and be the go-to person when someone asks why a number looks off. You will be employed through our employer-of-record partner in Australia, with a local contract and salary paid in local currency. Core hours overlap with US Central time, 9:00 AM to 1:00 PM CT.

Responsibilities

• Automate recurring Excel reports with Power Query, Python or scheduled SQL
• Create forecasts and simple models in Excel or Google Sheets
• Analyse trends, cohorts and funnel drop-off and summarise findings in plain language
• Clean and reconcile data from CRM, ERP and spreadsheet sources
• Field ad hoc requests through a ticket queue and prioritise them with your manager
• Define metric logic with stakeholders and document it
• Prepare weekly and monthly KPI reports for department leads

What you need

• 3+ years of experience in a data or reporting analyst role
• Basic statistics: averages vs. medians, distributions, significance
• Experience with at least one BI tool such as Tableau, Power BI or Looker
• Clear written and verbal communication with non-technical stakeholders
• Strong SQL (joins, CTEs, aggregations, window functions)
• Advanced Excel: pivot tables, XLOOKUP, Power Query

Preferred qualifications

• Salesforce or NetSuite reporting
• Tableau Desktop Specialist or Microsoft PL-300 certification

Compensation: $109,000 - $138,000 per year

Perks and benefits

• Home office setup budget
• Annual learning budget
• 20 days paid time off
• Performance bonus
• Annual team retreat
• Wellness allowance

Aboriginal and Torres Strait Islander people are encouraged to apply.

Start: Flexible.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Woolspring.