Insight Analyst - Supply Chain

First Hill Bank is a regional bank with over 200 branches and 280 employees across Western Province. Wealth management, mortgage and treasury services each operate as separate lines of business.

Job summary

First Hill Bank has an opening for an Insight Analyst - Supply Chain. You'll own a set of dashboards and the data behind them, and be the go-to person when someone asks why a number looks off. This role supports operations and finance managers with weekly reporting, ad hoc analysis and KPI tracking. Remote, open to candidates across Sri Lanka. Normal working hours, Monday to Friday. Reliable internet and a power backup are a must.

Your responsibilities

Prepare weekly and monthly KPI reports for department leads. Define metric logic with stakeholders and document it. Present results to managers and answer follow-up questions. Clean and reconcile data from CRM, ERP and spreadsheet sources. Field ad hoc requests through a ticket queue and prioritise them with your manager. Create forecasts and simple models in Excel or Google Sheets. Analyse trends, cohorts and funnel drop-off and summarise findings in plain language. Build and maintain dashboards in Tableau, Power BI or Looker.

What you need

3-5 years of experience in a data or reporting analyst role. Strong SQL (joins, CTEs, aggregations, window functions). Able to juggle several requests and say when a deadline isn't realistic. Habit of checking your own numbers before anyone else sees them. Clear written and verbal communication with non-technical stakeholders. Bachelor's degree in statistics, economics, business, math or a related field. Experience with at least one BI tool such as Tableau, Power BI or Looker.

Benefits

Flexible hours.

Duration: 6 months. Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at First Hill Bank.