Insight Analyst (Product)

We run one of the larger SaaS platforms for commercial insurance carriers, processing millions of policy transactions a year. More than 9,000 organisations use our HR and payroll suite, from regional hospitals to school districts.

The position

This is a backfill for a team member who moved to another team. We want an analyst who is comfortable pushing back when the numbers don't support the conclusion. The Operations team needs someone who can write SQL, build dashboards and explain what changed and why. Remote, open to candidates across Nepal. Hours are flexible, with one short team call each morning. Day-to-day communication is in Slack and Google Meet.

Your responsibilities

• Investigate data quality issues and work with data engineering to fix them at the source
• Analyse trends, cohorts and funnel drop-off and summarise findings in plain language
• Field ad hoc requests through a ticket queue and prioritise them with your manager
• Automate recurring Excel reports with Power Query, Python or scheduled SQL
• Define metric logic with stakeholders and document it
• Support A/B test readouts with basic statistical checks
• Build and maintain dashboards in Tableau, Power BI or Looker
• Clean and reconcile data from CRM, ERP and spreadsheet sources

What you need

• 3+ years of experience in a data or reporting analyst role
• Experience with at least one BI tool such as Tableau, Power BI or Looker
• Advanced Excel: pivot tables, XLOOKUP, Power Query
• Bachelor's degree in statistics, economics, business, math or a related field
• Clear written and verbal communication with non-technical stakeholders
• Able to juggle several requests and say when a deadline isn't realistic

Preferred

• Dbt or Snowflake
• Industry background in retail, healthcare or logistics
• Google Analytics 4 or Adobe Analytics
• Python (pandas) or R for analysis

Pay and benefits

• Medical insurance
• Paid leave
• Learning budget
• Social Security Fund contribution
• Internet allowance

Include your expected salary and earliest start date with your application.

Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Thistleland Limited.