Insight Analyst

No call centre and no offshore help desk. When clients call, one of us picks up. Our dress code is a company polo and clean jeans.

Chestnutbrook is hiring an Insight Analyst to work remotely from Pakistan. The operations team needs someone who can write SQL, build dashboards and explain what changed and why. Remote, open to candidates across Pakistan. We do not have many meetings. Most updates happen in writing.

What you'll be doing

• Investigate data quality issues and work with data engineering to fix them at the source
• Support A/B test readouts with basic statistical checks
• Field ad hoc requests through a ticket queue and prioritise them with your manager
• Analyse trends, cohorts and funnel drop-off and summarise findings in plain language
• Present results to managers and answer follow-up questions
• Create forecasts and simple models in Excel or Google Sheets
• Clean and reconcile data from CRM, ERP and spreadsheet sources
• Prepare weekly and monthly KPI reports for department leads

Qualifications

• 3+ years of experience in a data or reporting analyst role
• Experience with at least one BI tool such as Tableau, Power BI or Looker
• Strong SQL (joins, CTEs, aggregations, window functions)
• Clear written and verbal communication with non-technical stakeholders

Benefits

• Medical insurance
• Provident fund
• Paid leave
• Two bonuses a year
• Fuel allowance

Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Chestnutbrook (Pvt.) Ltd..