Insight Analyst

We run one of the larger SaaS platforms for commercial insurance carriers, processing millions of policy transactions a year. Public sector agencies, utilities and large health systems licence our asset management platform under multi-year contracts. Code review is required on every pull request, and nobody merges their own changes.

Role overview

We are adding headcount to this team, so this is a new seat. This role supports operations and finance managers with weekly reporting, ad hoc analysis and KPI tracking. Our team is spread across 8 countries. Headquarters is in New York City. You will join as an independent contractor on a long-term agreement. Payment is monthly in USD. You will need at least 4 hours of overlap with US Eastern time.

Your responsibilities

• Investigate data quality issues and work with data engineering to fix them at the source.
• Present results to managers and answer follow-up questions.
• Define metric logic with stakeholders and document it.
• Track sales, inventory or service levels against targets and flag misses early.
• Field ad hoc requests through a ticket queue and prioritise them with your manager.
• Clean and reconcile data from CRM, ERP and spreadsheet sources.
• Build and maintain dashboards in Tableau, Power BI or Looker.
• Automate recurring Excel reports with Power Query, Python or scheduled SQL.

What you need

• 3+ years of experience in a data or reporting analyst role.
• Able to juggle several requests and say when a deadline isn't realistic.
• Advanced Excel: pivot tables, XLOOKUP, Power Query.
• Experience with at least one BI tool such as Tableau, Power BI or Looker.
• Bachelor's degree in statistics, economics, business, math or a related field.

Compensation and benefits

• Annual rate review.
• Long-term engagement.
• Paid time off.

Shortlisted candidates will hear from us within two weeks.

Duration: 3 months. Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at BHH Apps, LLC.