Head of Social

Who we are

Outdoor clothing, rain gear and hiking boots fill the shelves. Customers come to us for denim, outerwear and everyday casual wear. Still family owned, 65 years on. Floor sets happen every few weeks, usually after close.

The position

We have an immediate opening for a Head of Social in Greensboro. Joining the operations team in Greensboro. Reports to the Marketing Manager. We want someone who knows the difference between what gets likes and what gets customers, and can show it in the numbers.

Essential duties and responsibilities

• Respond to comments and direct messages within set response times.
• Write captions, hooks and on-screen text that fit each platform.
• Follow brand voice guidelines and the legal approval process for product claims.
• Watch trends and adapt the ones that fit the brand.
• Escalate customer complaints to support and potential PR issues to leadership.
• Photograph events, products and team moments.
• Plan a monthly content calendar across Instagram, TikTok, LinkedIn, Facebook and YouTube.
• Maintain a library of approved brand assets and templates in Canva.

Required qualifications

• 8-10 years managing social channels for a brand, agency or creator.
• Video editing skills in CapCut, Premiere or similar.
• Bachelor's degree in marketing, communications or a related field, or equivalent experience.
• Experience with Sprout Social, Hootsuite or Later.
• Strong writing with a feel for different platform voices.

Also helpful

• Photography skills.
• Community management for a consumer brand with a large following.

Why work with us

• Medical, dental and vision insurance.
• 401(k) with company match.
• Paid sick leave.
• Flexible schedule.

Marbleridge is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

We are unable to sponsor visas for this position.

We read every application and reply within about a week.

Start: Flexible.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Marbleridge.