Head of Machine Learning

A bit about us

Our main product is a payroll and timekeeping app for hourly workforces, sold by subscription and supported from Toronto. Clients range from single-location retailers to franchise groups with hundreds of stores, all running our point-of-sale and loyalty software.

The role

SNC Systems is hiring for the Head of Machine Learning role to take models from notebook to production and keep them working once they're there. The Search and Recommendations team trains and serves models that run on every customer request. We need someone who cares about latency as much as accuracy. Our headquarters is in Toronto, and about a third of the team works remotely from other countries. We hire in Pakistan through an employer of record, so this is a regular full-time job with local payroll and statutory benefits. Core hours are 9:00 AM to 1:00 PM US Eastern.

Key responsibilities

• Develop RAG pipelines with embeddings, vector stores (pgvector, Pinecone, Weaviate) and rerankers.
• Cut inference cost with quantization, batching and caching.
• Deploy models behind low-latency APIs with FastAPI, Triton, TorchServe or vLLM.
• Productionize data science prototypes without rewriting everything.
• Build training pipelines in PyTorch or TensorFlow and run them on GPUs in AWS, GCP or Azure.
• Monitor models for drift, data quality issues and latency regressions.
• Orchestrate pipelines with Kubeflow, SageMaker Pipelines, Vertex AI or Airflow.

About you

• 8+ years of software engineering experience, with at least two spent on ML systems in production.
• Understanding of core ML concepts: overfitting, evaluation metrics, bias in training data.
• Hands-on experience with PyTorch, TensorFlow or JAX.
• Comfortable with SQL and large-scale data processing in Spark or Ray.
• Strong Python and solid engineering habits (testing, packaging, code review)

Also helpful

• CUDA or Triton kernel experience.
• Guardrails, red teaming or safety evaluation for LLM features.

Perks and benefits

Pay: PKR 890,000 - PKR 1,200,000 a month

• 24 days paid time off.
• Paid sick days.
• Annual team retreat.
• Health insurance through our employer-of-record partner.
• Performance bonus.

Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at SNC Systems Inc..