Head of Analytics

About us:

Founded in 2003, the business writes the billing, metering and customer portal software that small water and electric utilities run on. On-call rotates weekly and pays a flat stipend whether or not the pager goes off.

What this job is:

This is a new position created as the team has grown over the last year. We want an analyst who is comfortable pushing back when the numbers don't support the conclusion. We are headquartered in Glendale and have been hiring remotely since 2020. You will join as an independent contractor on a long-term agreement. Payment is monthly in USD. Our standups are at 9:00 AM Pacific. Communication happens mostly in Slack and short video calls.

In your first few months you will:

• Support A/B test readouts with basic statistical checks.
• Define metric logic with stakeholders and document it.
• Clean and reconcile data from CRM, ERP and spreadsheet sources.
• Build and maintain dashboards in Tableau, Power BI or Looker.
• Create forecasts and simple models in Excel or Google Sheets.
• Investigate data quality issues and work with data engineering to fix them at the source.
• Track sales, inventory or service levels against targets and flag misses early.

What we're looking for:

• Able to juggle several requests and say when a deadline isn't realistic.
• Bachelor's degree in statistics, economics, business, math or a related field.
• Strong SQL (joins, CTEs, aggregations, window functions)
• Advanced Excel: pivot tables, XLOOKUP, Power Query.
• Habit of checking your own numbers before anyone else sees them.

Desirable:

• Python (pandas) or R for analysis.

Pay and benefits:

• Long-term engagement.
• Paid time off.
• Company laptop.
• Monthly payments via wire transfer or Wise.

Duration: 9 months. Start: Within 30 days.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Gridwell Labs.