Head of Analytics

Annual releases gave way to two-week sprints years ago, and the platform now handles over 200 million API calls a day. We started in 1992 and have grown to about 4,100 people. We keep recurring meetings to Tuesdays and Thursdays where we can.

About the role

Our London team is growing and we are hiring a Head of Analytics. This role supports operations and finance managers with weekly reporting, ad hoc analysis and KPI tracking. Hybrid. You will need to be in London at least two days per week.

Essential duties and responsibilities

• Prepare weekly and monthly KPI reports for department leads.
• Track sales, inventory or service levels against targets and flag misses early.
• Write SQL queries against the data warehouse to pull and join data for analysis.
• Investigate data quality issues and work with data engineering to fix them at the source.
• Support A/B test readouts with basic statistical checks.
• Define metric logic with stakeholders and document it.
• Clean and reconcile data from CRM, ERP and spreadsheet sources.
• Create forecasts and simple models in Excel or Google Sheets.

Minimum qualifications

• 10+ years of experience in a data or reporting analyst role.
• Strong SQL (joins, CTEs, aggregations, window functions)
• Experience with at least one BI tool such as Tableau, Power BI or Looker.
• Habit of checking your own numbers before anyone else sees them.
• Able to juggle several requests and say when a deadline isn't realistic.
• Clear written and verbal communication with non-technical stakeholders.

What you get

• Private medical insurance.
• Workplace pension.
• 25 days holiday plus bank holidays.
• Hybrid working.
• Life assurance (4x salary)
• Professional qualifications paid for.
• Cycle to work scheme.

We may close the vacancy early if we receive a high number of applications.

This role is subject to a basic DBS check.

Start: Within 30 days.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Canopycast.