Graduate Cloud Engineer - Remote

About us

Clients rely on us for laptop setup, Intune enrolment, backup monitoring and after-hours help when something breaks. Most work comes in through ConnectWise tickets, with a dispatch board for onsite visits. Founded in 2018, we now have 80 employees. Lunch is usually whatever is closest to the client site.

About the role

Donovan Tech Support is hiring a Graduate Cloud Engineer - Remote to work remotely from India. You'll support existing cloud workloads, handle tickets from app teams and take on migration projects. Our team is spread across 17 countries. Headquarters is in Dublin. We engage team members in India as full-time contractors. Most of our contractors have been with us for more than two years. Working hours overlap with UK business hours. Please make sure you have dependable internet and backup power.

Duties

• Automate routine tasks with Python, PowerShell or Lambda functions.
• Configure backups, snapshots and disaster recovery for cloud resources.
• Patch cloud VMs with SSM Patch Manager or Azure Update Manager.
• Support application teams with load balancers, Route 53 or Azure DNS, and certificates.
• Respond to infrastructure tickets and escalations within agreed SLAs.
• Apply security controls and fix findings from AWS Security Hub, Defender for Cloud or Wiz.
• Keep architecture diagrams and runbooks current.
• Analyse monthly cloud bills and recommend Savings Plans, reservations or rightsizing.

What we're looking for

• 0-2 years of hands-on cloud infrastructure experience.
• Networking fundamentals: CIDR, routing, firewalls, DNS, VPN.
• Scripting in Python, PowerShell or Bash.
• Windows and Linux server administration experience.
• Infrastructure as code using Terraform, Bicep or CloudFormation.

Compensation and benefits

• Paid time off.
• Monthly internet allowance.
• Monthly payments via wire transfer or Wise.

We review applications as they come in.

Duration: 6 months. Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Donovan Tech Support Ltd.