Driver Manager

Our dedicated contract carriage division runs private fleets for retailers and manufacturers. We started in 1985 and have grown to about 400 people.

Role overview

This is a backfill for a team member who is relocating. This Driver Manager schedules HVAC and plumbing technicians, books calls and keeps the board moving all day. On site, Copenhagen.

Duties

• Communicate delays and issues to customers before they call us
• Coordinate roadside repairs and tow service for broken-down units
• Keep drivers informed about detention, layovers and changes
• Track trucks with GPS and ELD data and update ETAs for customers
• Monitor HOS to keep drivers legal
• Assign loads and routes to drivers based on hours of service, location and equipment
• Answer phones and radio calls from drivers and customers
• Check driver paperwork for accuracy at the end of each trip

What you need

• 6+ years of dispatch, logistics or customer service experience
• Proficient with a TMS such as McLeod, TMW or Samsara, or a field service platform
• Comfortable with multi-line phones and two or three screens at once
• Clear and direct phone manner
• Able to make quick decisions and stick to them
• Typing speed of 40 WPM or better

Salary range: DKK 36,000 - DKK 49,000/month

What you get

• Private health insurance
• Occupational pension
• Parental leave top-up
• Flexible working hours
• Wellness allowance
• Five weeks of annual leave
• Overtime compensation

Candidates must be eligible to work in Denmark.

Start: Flexible.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Schmidt Transport I/S.