Director of UX Research

About Chicago Data

Chicago Data is a 47-person software shop in Chicago. The founders still answer support tickets. We keep recurring meetings to Tuesdays and Thursdays where we can.

What this job is

Our Chicago team is growing and we are hiring a Director of UX Research. Mixed-methods research role. You should be as comfortable in a two-hour contextual interview as in a survey dataset. Hybrid. You will need to be in Chicago at least two days per week.

Day to day

• Combine behavioral data from analysts with qualitative findings
• Build personas, task models and workflow maps grounded in data
• Synthesize findings in Dovetail, Miro or a spreadsheet and turn them into clear recommendations
• Handle participant consent, incentives and data privacy
• Run moderated interviews, contextual inquiry and usability tests
• Write screeners and recruit participants through User Interviews, Respondent or customer lists

What we're looking for

• 12+ years of UX or user research experience in a product setting
• Ability to write clear research plans and reports
• Basic statistics for survey analysis and sample sizes
• Strong interview moderation skills
• Familiarity with research tools such as Dovetail, Maze, Lookback or UserTesting

Why work with us

Pay: $240,000 - $275,000 per year

• Employee discount
• 401(k) with 4% match
• Vision insurance
• Medical, dental and vision insurance

Apply with your resume. A cover letter is optional.

Start: Flexible.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Chicago Data LLC.