Director of Product Design

Headquartered in Phoenix since 2000, the company now sells in 40 countries and supports customers in 11 languages. Our engineering group is split into roughly 60 product teams, each owning its services end to end, with on-call shared across time zones. We started in 2000 and have grown to about 650 people.

Role overview:

We're looking for a Director of Product Design to join our team. This is a remote role. This role owns design for a set of customer workflows that are currently confusing and slow. We want them simpler. We're looking for a designer who shows their process, takes critique well and knows when a design is good enough to ship. This role is fully remote within the US. Normal working hours, Monday to Friday.

What you'll be doing:

• Contribute components and patterns to the design system.
• Present work in design critiques and respond to feedback.
• Write handoff specs covering states, edge cases and responsive behavior.
• Map current workflows and pain points using research and support data.
• Apply accessibility standards for color contrast, focus order and touch targets.
• Run usability tests with customers, moderated or through Maze or UserTesting.

What you need:

• 12+ years of product or UX design experience on digital products.
• Used to working directly with engineers in an Agile team.
• Portfolio showing process, not just final screens.
• Expert in Figma, including auto layout, components and variants.
• Working knowledge of WCAG accessibility guidelines.
• Ability to explain design decisions to non-designers.

Preferred:

• Dovetail or another research repository.
• Basic HTML and CSS.
• Illustration or brand design skills.

The salary range for this role is $230,000 - $295,000 a year. This range reflects base salary only.

Perks and benefits:

• Medical, dental and vision insurance.
• 401(k) with company match.
• 11 paid holidays.
• Employee discount.
• Life insurance.
• Annual bonus.

Start dates are flexible, usually within a few weeks of an offer.

Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Hudson Valley Labs.