Department Lead

Paint matching, key cutting and screen repair are done at the service desk. Books, gifts and toys fill the shelves, with author events every month. Founded in 1990, we now have 60 employees. Most managers started as part-time associates.

Role overview

Our Department Lead team handles everything from greeting customers to unloading the weekly truck. This position is on site in Reno.

In this role you will

• Greet customers and help them find what they need.
• Watch for theft and follow loss prevention procedures.
• Ring up sales, returns and exchanges on the POS.
• Answer phones and check stock at other locations.
• Learn product features well enough to compare options honestly.
• Help with inventory counts.
• Set up displays and price changes from planograms.

Who you are

• 5-7 years of retail or customer service experience preferred.
• Minimum age 16 (18 for some locations)
• Reliable and on time.
• Available evenings, weekends and holidays.
• Comfortable approaching customers and starting conversations.
• Able to stand for full shifts and lift 40 lbs.

Also helpful

• Keyholder experience.
• Product knowledge in our category.
• Bilingual English/Spanish.

Schedule: Saturday and Sunday shifts required

Pay and benefits

Starting pay: $18.50-$23.00 an hour, depending on experience and certifications.

• Health insurance.
• 401(k) with 4% match.
• Paid holidays.
• Referral program.
• Employee assistance program.
• Paid training.

Cascade Outfitters is an Equal Opportunity Employer, including disability and protected veteran status.

Interview process: a phone call, a meeting with the hiring manager, and a final conversation with the team.

Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Cascade Outfitters LLC.